If you’ve received an email, letter or call telling you that a larger than usual sum of money is headed your way, but before it can be delivered to your bank, you are required to get a clearance certificate, you are being set up for a scam.
The Setup
The scam goes by many names, but the setup is almost always the same…
Step 1: The Sexy Promise
The scammers need you to want to talk to them. To pique your interest, they’ll promise something that they think you will want. In most cases, it’s not a crazy sum of money that will be sent to you – most people would immediately recognize that as a scam. Instead, it will be a reasonable sum that is nonetheless attractive for your business.
In the most sickening cases that we’ve seen, the scammers have focused on charities by posing as potential donors. Outlier has even received a request for a clearance certificate from a “prospective client overseas.”
Step 2: The Legitimate Power
The scammers will claim that the certificate is being requested by a legitimate organization. Some of the scams that we’ve seen have said that certificates are required by:
- Financial Transactions and Reports Analysis Centre of Canada (FINTRAC),
- Financial Crimes Enforcement Network (FinCEN),
- Office of the Currency Controller (OCC).
- Securities Exchange Commission (SEC),
- S. Department of Homeland Security,
- International Monetary Fund (IMF), and
- Financial Action Task Force (FATF).
None of these agencies issue, require, or have any other involvement with clearance certificates. In fact, if you call any of these agencies to ask about clearance certificates, they will tell you that you are likely the victim of a scam.
Step 3: The Real Threat
The type of “clearance certificate” that the scammers will ask for varies, but it’s usually something that most businesses have at least read about in the news, like “anti-money laundering” or “anti-terrorism.” It’s always something that sounds like it could be a real threat, although definitely not the type of threat that you would pose. Sometimes the requests will be phrased in a way that’s meant to make you feel a little bit indignant (“Why would this person think I’m a money launderer or a terrorist?!?)…
This is all part of the scam. If you’re emotional, you may not be thinking clearly, and it helps the scammer to build rapport with the victim. The scammer may offer consolations like, “Of course, I know that you’re not a criminal, but according to the * insert the authority from step 2 here * we must take these precautions…”
Step 4: Solving the Problem
The scammer is trying to collect as much information (especially financial information) as possible. The scammer will ask for your details directly (all for the purpose of obtaining the certificate, of course) or helpfully suggest a site for a “company” that can help you get your certificate.
Generally, this site requires a credit card payment (these may range from a few hundred to several thousand dollars). In more sophisticated scams, the site’s fine print states that the certificates are “not authorized by any government or international body” and that there are absolutely no refunds. This means that even if the victim reports the scam to their credit card company, they may not be able to issue a refund.
Step 5: Profit
At this stage, the scammers have the victim’s banking and/or credit card information. They may use this to conduct transactions (like draining the bank account or paying for things with the credit card), or simply sell the information on the dark web to other scammers.
Don’t Get Caught Up
It can be hard to believe that someone that you’ve been corresponding with, someone that seems like they could be good for business, is really just a scammer. It’s difficult, and embarrassing – but the sooner you exit the situation, the better off you are.
While you should report the incident (more about that below), it can be dangerous to attempt to bait the scammer to get more information about them (and the information that they provide is likely to be false in any case). Do collect as much information from your existing correspondence with the scammer (including screen captures and/or links to any websites that the scammer has provided you with), as these will be helpful in reporting the scam.
But if You Did, Protect Yourself
If you have already provided some, or all, of your financial details, it’s in your best interest to act quickly. Contact your financial institution(s) and let them know what’s happened. They will be able to close your existing accounts, issue new accounts and review your recent transaction history with you.
Report It
At any point, you can report the scam to the Canadian Anti-Fraud Centre either online or by phone (1-888-495-8501).
Need A Hand?
While Outlier is not a law enforcement or investigative agency, we do conduct staff training sessions, including training related to common scams and how to recognize them. You can get in touch with us at info@outliercanada.com or by using the online form.
OSFI
Proposed AML Amendments & Credit Unions
Background
On July 4, 2015, draft amendments to the Proceeds of Crime (Money Laundering) and Terrorist Financing Regulations (PCMLTFR) were published in the Canada Gazette. These changes are not yet in force, and are open to public comment until September 4, 2015. The proposed changes are based on requirements set out by the Financial Action Task Force (FATF), an inter-governmental body that sets out international standards for combating money laundering and terrorist financing. For this reason, we expect the final version of these amendments to be similar to the draft text.
2015 Proposed PCMLTFR Amendments and Credit Union Specific Analysis (Line By Line)
Why Do These Changes Matter to Credit Unions?
The proposed changes will have a direct impact on a Credit Union’s AML obligations, including record keeping, member identification and ongoing monitoring requirements. Some of the more significant changes include new member identification methods, expanded definitions (and requirements) for Politically Exposed Persons, and new record keeping requirements for “reasonable measures” taken.
New Member Identification Methods
The amendments also provide a number of new identification methods that can be used to identify members both face-to-face and non-face to face. These new methods are an improvement on existing rules, which are currently more restrictive.
For example, a Canadian credit file meeting certain criteria could now be used to identify a member. Many credit unions perform credit checks as part of their account opening process, so this could be used in place of government-issued identification in certain circumstances, or would allow simple non-face to face identification.
Also added is the ability to rely on information from “a reliable source” (yet to be determined, but likely online databases and other web-based resources), and information confirming that an individual has a deposit account, credit card or other loan account with another credit union, bank or caisse populaire. A credit union will also be able to accept identification performed by another credit union.
Politically Exposed Persons
Given that the list (contained in bill C-31) of qualifying positions for PEDPs includes mayors, it is likely that many if not most credit unions will have members classified as PEDPs. The draft regulations mitigate this somewhat by adding a prescribed period of 20 years to the definition of a PEDP.
Additionally, required measures for PEPs such as determining the source of funds, obtaining senior management authorization to keep an account open, and performing enhanced monitoring will only apply to PEDPs and HIOs (and their family members and close associates) who have been determined to be high risk. Despite these exceptions, identifying and documenting these new categories of PEP will add to credit unions’ compliance obligations.
Reasonable Measures
Many AML record keeping, reporting and determination requirements rely on “reasonable measures” to be taken by financial institutions. For example, in a Large Cash Transaction Report, certain information about the conductor of the transaction, such as their country of residence, their home and business telephone numbers are not mandatory, but reasonable efforts must be made to obtain the information, and if you have it on file, it must be included in the report. The proposed changes will mean that whenever you take “reasonable measures”, and the measures taken are unsuccessful, you will then need to keep a record describing what the measures were and the reason they were unsuccessful. This will require additional work and record keeping for categories such as FINTRAC reporting, PEP determinations and correspondent banking relationships, among others.
Public Comments
Public comments about the proposed changes will be accepted by the Ministry of Finance until September 4, 2015. They must be submitted in writing, as follows:
Mail Attention: Lisa Pezzack
Director, Financial Systems Division
Department of Finance
90 Elgin Street
Ottawa, Ontario, K1A 0G5
Email: fcs-scf@fin.gc.ca
Need a Hand?
If you would like someone to look over your submission before you make comments to the Department of Finance, you can get in touch with us free of charge. We will look over your submission and make suggestions, without any cost to you. If you need a hand, please feel free to contact vCAMLO or Outlier.